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Support Channels

email
Email
portals
Portals
Freshchat
phone
Phone
twitter
Twitter
facebook
Facebook
feedback-widget
Feedback Widget

General Settings

helpdesk
Helpdesk
ticket-fields
Ticket Fields
customer-fields
Customer Fields
agents
Agents
groups
Groups
roles
Roles
security
Security
sla-policies
SLA Policies
business-hours
Business Hours
multiple-products
Multiple Products
tags
Tags

Helpdesk Productivity

dispatchr
Dispatch'r
supervisor
Supervisor
observer
Observer
scenario-automations
Scenario Automations
ticket-templates
Ticket Templates
email-notifications
Email Notifications
canned-responses
Canned Responses
customer-satisfaction
Customer Satisfaction
arcade
Arcade
email-commands
Email Commands
apps
Apps

Account Settings

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